Motivated and fast learning, with significant experience in different fields
Detailed, organized and focused on every assigned task
Seeking for a career as Commercial Airplane Pilot.
Training conducted in São Paulo, Brazil, at Aeroclube de São Paulo, where I achieve the following licenses and ratings:
After that I moved to the US where I did my training following the FAA standards. The following licenses and ratings were achieved:
The Operations Manager fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
Supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Customer service leadership
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Performed daily pickups of medical specimens from several different veterinarian clinics/hospitals
Used strong time management skills to coordinate pickups/deliveries in a timely manner
Developed understanding of most efficient router to take for deliveries to avoid high traffic and construction areas, improving efficiency
Professionally interacted with customers to establish lasting relationships by determining needs and responding promptly to questions, effectively improving business relationships.
Communicated with all partners, including dispatchers, upper management and colleagues
Collaborated with customer service teams and management to resolve order issues or customer complaints.
Demonstrated excellent customer service through positive and professional interaction with customers and acted with a sense of urgency to drive positive customer experience.
Enhanced the company's image by complying with uniform and appearance standards to contribute to an atmosphere of teamwork and professionalism.
Handled money with accuracy, processing payments, receipts and maintaining control of submitted cash.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Led project teams in business performance on 3D projects, including design reviews and delivery milestones according to contract
Established new design guidelines and conventions resulting in optimized consistency and efficiency in modeling and design department
Built library of standard 3D models for use and customization on multiple projects, saving costly rework on future jobs
Researched and learned latest developments and trends in 3D design, modeling, tools and technologies and shared knowledge with team
Created intricate and visually clear 3D renderings as part of major project proposals for architectural firms
Communicated directly with clients before and during modeling work to verify full understanding and delivery of required products
Researched and implemented a Render Farm, improving rendering power, resulting in significant improve in productivity and quality
Set and maintain high standards of quality for every project.
Implemented variables such as anticipation and impact for model development.
Combined technical and artistic abilities to accomplish challenging animation objectives.
Worked alongside writers and producers to create unique designs to translate artistic vision into visual medium.
Created complex animations for television news including smartphones and websites content.
Worked closely with illustrators and designers to analyze project objectives, specifications and deadlines.