Guest Service Hospitality (OGG)

$18 - $19 yearly
  • Go Rentals
  • Kahului, HI, USA
  • Aug 30, 2022
Full time Admin-Clerical Customer Service Dispatcher Flight Attendant Line Services

Job Description

Go Rentals is a highly specialized, elite car rental company, with an extraordinary emphasis on service and hospitality. We are proud to be the only Forbes Travel Guide Brand Official Elite Car Rental Company in the world. Go Rentals is also the only company specializing in the private jet industry and fine resorts and hotels. We exist to deliver luxury experiences for our guests.

You know that movie scene when the gorgeous luxury car pulls up on the tarmac next to the private jet, waiting for the hero to disembark? That's us! We are Go Rentals, and we are looking for Go-getters who revel in the luxury life just as much as we do. You will be hob-knobbing with five-star hotels, world-class resorts, private jets, and elite VIPs (maybe even a few celebrities) who appreciate exceptional service from professionals who know how to deliver it. Sound like something you're interested in? We are growing with tremendous opportunities! Join our team to provide luxury service to our guests in hotels, resorts, and private jet travelers! Top Pay and Bonuses! 100% Employer Paid Medical, Dental, and Vision for individual employees, Cell Phone Pay, and more! Enjoy a luxury work environment, an opportunity for national travel; drive beautiful new vehicles like Bentleys, Mercedes, Land Rover, and more! Provide service to high profile business people, athletes, actors, musicians,

Go Rentals is a highly specialized, elite car rental company, with an extraordinary emphasis on service... we are proud to be the only Forbes Travel Guide Brand Official Elite Car Rental Company in the world. Go Rentals is also the only company specializing in the private jet industry and fine hotels. We exist to deliver luxury experiences for our guests. We are searching for local, highly gifted, experienced, and dedicated Guest Sales and Service professionals whose performance is exemplary and their standards for service exceed everyday expectations!

Responsibilities and Duties

Provides 5 Star Guest Service to current and future guests, as well as, FBO partners and their guests and employees. Develops business and retains and provides services to guests.

Minimum Job Requirements:

  • Exceptional Sales Experience both client-facing and telephonic sales a plus
  • Previous Guest Services Experience
  • Smartphone/tablet/technology savvy
  • Excellent Communication Skills
  • Must have guest services skills/background
  • Must have a clean driving record
  • Insurable
  • Clear both Drug and Background Checks (TSA)
  • Must be 21 years or older (Not Montana)
  • Minimum of a high school diploma or GED equivalent. College degree preferred.
  • This job entails working nights, weekends & extended hours. Also, some overtime required.

2022 Full-Time Employee Company Benefits!

  • 100% Employer Paid Monthly Contribution to - Medical, Dental, Vision for individual employees
  • $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
  • Short & Long Term Disability Insurance (for those in states where it is not offered) for individual employees
  • Employee Assistance Program
  • Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
  • Identity Theft Assistance Services
  • Travel Assistance through Mutual of Omaha
  • COVID19 Resources (telehealth, mental health benefits and testing)
  • Pharmacy Discount Programs through CVS & Good RX
  • Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
  • 401(k) Retirement Program
  • 2 Weeks accrued Vacation with cash out program after 1st year!
  • Generous Sick and Safe accrued time off program
  • Paid Holidays
  • Paid Birthday off!
  • Cell Phone Pay of $40.00 a Month for hourly employees
  • $1,500.00 Retention Bonus ( 1 year)
  • $1,000.00 Referral Bonus Program
  • Employee Discounts for Auto Rentals (Friends & Family)
  • Employee Wholesale Auto Purchase Program
  • Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
  • Commission and Bonus Programs for Car Washers, Detailers, Drivers, Guest Services, and management!
  • Access to a full library of hundreds of online professional career training; from sales to software and nearly everything in between.

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Requirements:

  • Must have a Valid Unrestricted Drivers License
  • 6m -5 years of Guest Service experience
  • High School Graduate of Equivalent
  • Experience in the hospitality or aviation industry is strongly preferred
  • Experience in sales and customer service